Terms of Service

LEGAL

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Terms of Service – Estaid (estaid.com)

Last updated: November 10, 2025

1. Introduction

Estaid (estaid.com) is a SaaS platform for real estate investment analysis operated by Northware ApS, a company in formation under Danish law (“we”, “us”, “our”).

Registered office:
Willemoesgade 51, 2100 Copenhagen OE, Denmark

By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

2. Eligibility

  • You must be at least 18 years old and legally capable of entering into contracts.
  • Use is prohibited where illegal.

3. Account Registration

  • Provide accurate, complete information.
  • You are solely responsible for all activity on your account.
  • Keep login details confidential. Notify us immediately at support@estaid.com of any unauthorised use.

4. Subscriptions & Payments

  • Plans are monthly or annual with automatic renewal.
  • Payments are processed via a third-party provider. Fees are in EUR, including Danish VAT where applicable.
  • Consumer right of withdrawal: 14 days from subscription start (§ 17 Danish Consumer Contracts Act). Contact support@estaid.com to exercise.
  • No refunds after withdrawal period except as required by law.
  • Price changes: 30 days’ notice via email or in-app.

5. Licence

We grant you a limited, revocable, non-exclusive, non-transferable licence to use the Service for personal or internal business purposes in accordance with these Terms.

6. User Content

  • You retain ownership of data you upload (“User Content”).
  • You grant us a worldwide, royalty-free, irrevocable licence to host, store, process, display, and back up User Content solely to provide and improve the Service.
  • You warrant that User Content does not infringe third-party rights or violate any law.

7. Prohibited Conduct

You must not:

  • Use the Service for illegal purposes
  • Reverse engineer, decompile, or disassemble the platform
  • Overload servers or interfere with functionality
  • Scrape data without permission
  • Introduce viruses or malware
  • Impersonate others

8. Intellectual Property

All platform code, design, trademarks, and content (excluding User Content) are owned by Northware ApS or its licensors. No implied licences are granted.

9. Third-Party Services

The Service integrates with payment processors, Google Analytics, and others. Their terms and privacy policies apply.

10. Disclaimers

  • The Service is provided “AS IS” and “AS AVAILABLE.”
  • We do not guarantee error-free or uninterrupted operation.
  • Investment tools are informational only and do not constitute financial, tax, or legal advice.

11. Limitation of Liability

To the maximum extent permitted by Danish law:

  • We are not liable for indirect, incidental, special, or consequential damages.
  • Our total liability is limited to the amount you paid us in the 12 months preceding the claim.

12. Termination

  • You may cancel anytime via account settings.
  • We may suspend or terminate your access immediately for breach, non-payment, or at our reasonable discretion with notice.
  • Upon termination, we delete your data within 30 days unless legally required to retain it.

13. Data Protection

See our Privacy Policy at estaid.com/privacy for full GDPR details.

14. Governing Law & Jurisdiction

  • Danish law applies, excluding conflict-of-law rules.
  • Exclusive jurisdiction: Copenhagen City Court (first instance).
  • EU consumers may also use the European ODR platform: ec.europa.eu/odr

15. Changes to Terms

We may update these Terms. Material changes will be notified by email or in-app. Continued use of the Service constitutes acceptance.

16. Contact & Impressum

Northware ApS
Willemoesgade 51, 2100 Copenhagen OE, Denmark
CVR: 41365897
Email: support@estaid.com